The occasional light expression

Alexander Kjerulf ’s blog has several interesting posts on innovative workplaces, work related happiness, and such. This post on ‘Top 5 reasons why the Customer is Always Right is Wrong’ should be read by those IT-entrepreneurs and large multinational companies laying out miles and miles of cube farms across Bangalore and other places in India. Could there be a corelation between the IT industry’s 15% attrition rate and the BPO industry’s over 50% attrition rate to the manner in which most Indian organizations care for their employees? Very seriously, very few Indian workplaces (with exceptions i’m sure - design houses, movie studies, MTV offices) would be considered as cool, hip, and happening. Or at the very least, inspiring.
If you are in Indian IT professional or manager, take a look at some of the cool workplaces in this post. The images suggest (doh!) that there is a lot more that goes into employee satisfaction, motivation and capacity for innovation than simply paying people 15% more money every year…If most of the drab, soulless, and cold Indian workplaces reflect the state of the innovation quotient of their people, then most workplaces are doing a great job of hiding their innovations or simply had none in the first place :)

Where have all the great workplace designers gone from India? Did they never exist?