Via SiliconIndia, “BPOs turn to regional accent proficiency to tap domestic market”. So the BPO wheel turns full circle and in these BPO’s as the article puts it “People with a heavy mother tongue influence are preferred”
This should giveĀ  solace to all those folks who wanted a break in the BPO/call center industries in India but weren’t proficient enough with the English language. Perhaps the Indian BPOs should start training people in Chinese next…

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